Man pulling a product cart in a distribution warehouse

Distribution

Distributors who are invested in digital are growing fast and improving the customer experience, one touchpoint at a time.

Distribution is Now
Digital-First
and People-Centric

B2B is about making your customers’ jobs easier. Digital and eCommerce enable more transparency in regards to inventory and product information, while speeding up purchase and fulfillment operations, improving efficiencies, margins and the customer experience.    

From real-time inventory to 24/7 ordering and automated support, digital capabilities and agility are either your advantage, or a threat to your survival. 

B2B & Distributor Complexities

  • Fitment & parts compatibility
  • Punchout and EDI 
  • Regulation variables across jurisdictions 
  • Custom product configurations 
  • Low digital adoption rates 
  • Low digital expertise from staff
  • Legacy computer / IT systems compatibility
  • Standards integration and compatibility: EDI, etc. (EDI and eCommerce go together) 
  • Internal resistance to change
  • Client-specific pricing
  • Client-specific invoicing rules 
  • Child/parent accounts
  • Complex pricing matrix & dynamic pricing
  • Variable and dynamic pricing
  • Resistance to change from sales team
  • Product information: lack of consistency/reliability/completeness
  • Technical specs, warranties, diagrams
  • Direct-to-customer pressure from manufacturers
  • Product restrictions
  • In-store and curbside pickup
  • Marketplace maturity and management
  • Revenue attribution (salespeople, territories, etc) 
  • Logistics & fulfillment concerns
  • Complex purchasing scenarios
  • Just-in-time fulfillment
  • Inventory optimization
  • Returns management
  • Technical support for field reps
  • More

Think.
Build.
Run.
Grow.

Absolunet’s B2B Distribution Expertise

Success is merging your vision, your tools and your people into a fully-functional, efficient business that serves customers better, and faster - while reducing delays and errors.  

We bring a proven, agile approach to bridge the gap between how your customers work, their expectations and your people’s and systems’ ability to deliver, scale and adapt.