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Man carrying equipment in a home improvement store

Home Improvement + Building Materials

One of the most omnichannel sectors in retail, Home Improvement + Materials saw a pandemic-induced surge in digital demand, accelerating transformation and fast-forwarding eCommerce ROI.

Design for Consumers, Build for the Pros

In Home Improvement and Building Materials, transparency and timing are critical. Displaying inventory, specs, availability and pricing - often by location - are key to getting the sale, and what is shown online MUST match the in-store experience… all the while inspiring prospective buyers with rich media.    

From real-time omnichannel inventory to 24/7 ordering, digital capabilities and agility are either your advantage, or a threat to your survival.

Sectorial Experience

  • a range of cabinet handles

    Richelieu

    Multinational and vertically integrated speciality hardware distributor centralizes over 100k SKUs.

  • Employees in a BMR hardware store

    BMR

    325 home renovation centers + 5 brands on a unified backend, focused on the omnichannel customer experience.

  • Plumbing tools

    Second-largest distributor of plumbing and electrical material

    With nearly 10 banners and as many verticals, the wholesale distributor's award-winning B2B eCommerce platform has become key to the business' growth.

  • Rain of renovation tools

    Kent

    Atlantic Canada's home improvement store.

  • Outdoor power equipment

    MTD

    Iconic outdoor power equipment brand with a global footprint centralized product content.

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Home Improvement + Building Materials Complexities

  • Real-time inventory 
  • Rich product content and media 
  • Low digital adoption rates 
  • High customer expectations
  • Massive digital investment by industry leaders
  • Vendor and supplier onboarding
  • Variable product content from manufacturers
  • Product relationships
  • Returns and exchanges management (unused, unusable, compatibility, etc.) 
  • Multiple key personas: builders, homeowners, DIYers, pros, etc.
  • Low digital expertise from staff
  • Legacy computer / IT systems compatibility
  • Standards integration and compatibility: EDI, etc. (EDI and eCommerce go together) 
  • Internal resistance to change
  • Variable eCommerce maturity from customers 
  • Complex pricing matrix & dynamic pricing
  • Product restrictions
  • Lack of reliable/consistent/complete product information
  • Technical specs, warranties, diagrams
  • Marketplace maturity and management
  • Logistics & fulfillment concerns
  • Shipping
  • In-store and curbside pickup
  • Inventory optimization and display
  • More

Downloads

  • Whitepaper PWA The Business Case For More Speed Now Absolunet

    White Paper

    PWA: App-like speed and performance, now available

    Why faster load times, faster search and quicker turnaround for deployment should be your digital commerce investment priority.

    Download

  • Whitepaper Infor Replatforming Checklist Absolunet

    White Paper

    eCommerce Replatforming Guide for Infor Users

    A high-level guide for navigating your replatforming questions and concerns.

    Download

  • Whitepaper What is PIM Absolunet

    White Paper

    What is PIM?

    With PIM or Product Information Management systems, business users can manage all of their product content for all of their channels… in one centralized resource.

    Download

  • Whitepaper Integrating Omnichannel With Dynamics 365 And NAV Absolunet

    White Paper

    MS Dynamics NAV + Magento

    Industry-focused White Paper Omnichannel Playbook for Retailers Who Use Dynamics 365 / LS NAV / Magento.

    Download

  • Whitepaper International eCommerce Checklist Absolunet

    White Paper

    International eCommerce Checklist

    What you MUST address before taking your eCommerce across borders.

    Download

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Think.
Build.
Run.
Grow.

Absolunet Expertise + Approach

Success is providing an exceptional customer experience by merging eCommerce, product data and seamless systems integration with customer-facing channels like site, service and stores.  

We bring a proven, agile approach to bridge the gap between how your customers work, their expectations and your people’s and systems’ ability to deliver, scale and adapt.