HVAC + Plumbing / eCommerce and Digital Transformation

HVAC + Plumbing: Markets Under Pressure

Brands are going direct. Consumers have more options than ever. Standards are changing and contractors need access to more information, faster - be it compatibility, inventory, warrantee or just support. The planet is heating up, as is competition.

Digital capabilities and agility are either your advantage, or a threat to your survival.

Sectorial Experience

Behler-Young
HVAC distributor went from laggard to leader in 24 months.
Deschenes Group
With 8 banners and 6 verticals, the second-largest distributor of plumbing and electrical material's award-winning eCommerce channel fuels business' growth.
DCNE
Crowned the "Amazon of HVAC" by trade publication, digital revenue doubled in 12 months.
TEC
Largest private Carrier distributor uses product to drive digital transformation, doubling digital revenue annually.
Pieco
Simplified the B2B buying process and increased conversions with persona-based navigation.

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HVAC/R + Plumbing Complexities

Fitment & parts compatibility
Standards, restrictions and environmental guidelines
ASHRAE, CSA, NSPC, LEED and more
Regulation variables across jurisdictions
Low digital adoption rates
Just-in-time fulfillment
Legacy computer / IT systems compatibility

Complex pricing matrix & dynamic pricing
Product restrictions
Lack of reliable / consistent / complete product information
Technical specs, warranties, diagrams
Cannibalization of distribution networks
Emerging D2C pressure from suppliers/brands

Revenue attribution (salespeople, territories, etc.)
Logistics & fulfillment concerns, including multiple warehouses
Complex purchasing scenarios
Inventory optimization
Returns management
Technical support for field technicians
More

Downloads

White Paper

How Distributors Can Survive the Digital Shift

A SWOT Analysis to Help Distributors and Wholesalers Understand eCommerce.
White Paper

HVAC & eCommerce

How Mobile and Digital Are Redefining Customer Expectations.
White Paper

eCommerce Replatforming Guide for Infor Users

A high-level guide for navigating your replatforming questions and concerns.
White Paper

B2B eCommerce For Manufacturers

How Mobile, Search and Millennials are changing how manufacturers do business in digital times.
White Paper

Enterprise B2B eCommerce Starter Guide

This starter guide covers the elements that B2B Enterprises need to include in any “phase one” eCommerce project.
White Paper

What is PIM?

With PIM or Product Information Management systems, business users can manage all of their product content for all of their channels… in one centralized resource.
White Paper

PWA: The Business Case For More Speed Now

Why faster load times, faster search and quicker turnaround for deployment should be your digital commerce investment priority.

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Think.
Build.
Run.
Grow.

Absolunet HVAC Expertise

Success is connecting field technicians, customers, in-store service, warehouse(s), suppliers and customer support ops, using the tools and tech people actually want to use.

We bring a proven, agile approach to bridge the gap between how your customers work, their expectations and your people’s and systems’ ability to deliver, scale and adapt.

HVAC + Plumbing

HVAC + Plumbing: Markets Under Pressure

Sectorial Experience

Behler-Young

Deschenes Group

DCNE

TEC

Pieco

HVAC/R + Plumbing Complexities

Downloads

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