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Industry-Retail

Retail

No sector has undergone as much pandemic-related digital pressure as retail. From strategy to brand experience, welcome to the new normal.

A Fully Omnichannel Sector  

Each year, the share of products sold online increases, yet eCommerce revenues are only a fraction of digital’s influence. The consumer sees no difference between your various channels and the overall brand experience - from discovery to ownership.

Digital capabilities and agility are either your advantage, or a threat to your survival. 

Sectorial Experience

  • Primeau Velo

    Canada's fastest growing bike retailer went all-in on omnichannel, boosts revenue 27% in 1st year.

  • 2nd Largest US shoe Brand

    Used product content and PIM as the vector of their digital transformation, won awards.

  • Birks

    Iconic Canadian jewelry brand brings in-store experience online, bridging the generational gap without losing brand essence.

  • Gosselin Photo

    Quebec’s biggest photography retailer invests in omnichannel, doubles conversion rate in year 1.

  • America's Most-recognized Children's Apparel Brand

    Accelerates new product time to market by centralizing product content and media.

  • Structube

    Canadian furniture retail brand tripled orders almost overnight and constantly reinvents its omnichannel experience.

  • Atlantic Canada's home improvement store

    One of Atlantic Canada's leading home improvement retailers with nearly 50 locations across multiple provinces.

  • Style-Forward Furniture Brand & Retailer

    Extend the showroom experience to digital channels with industry-leading metrics.

  • D2C Womenswear Brand

    300+ stores, 4 banners, 4 loyalty programs, and one centralized eCommerce operation.

  • BMR

    325 home renovation centers + 5 brands on a unified backend, focused on the omnichannel customer experience.

  • SAQ

    Award-winning brand and digital experience drives growth through personalization and customer recognition program.

  • Sports Excellence

    Using digital and omnichannel while remaining local: 200+ independent retailers, 500 brands.

  • Top 5 Canadian Furniture & Appliance Retailer

    Complete CX redesign for 2 brands that generate nearly a billion dollars in annual revenue.

  • Bath Depot

    The bathroom and kitchen specialist ditches print, invests in digital and sees double digital growth in every store.

  • Kanuk

    Iconic DTC parka brand reinvents itself for a younger, global clientele, while growing B2B segment from 0 to 40%.

  • RD Furniture

    High volume furniture and appliance discounter reaps benefits of digital and personalization investments.

  • Sail

    With over 100,000 SKUs from major brands, Canada’s 2nd biggest outdoor retailer goes all-in on omnichannel.

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Retail's Complexities

  • Real-time inventory 
  • Fulfillment complexity and carrier multiplicity
  • BOPIS / in-store or curb-side pickup
  • Staffing / upskilling: unknown technical skills among staff 
  • Live support (site, chat, etc) 

 

  • Omnichannel promotions management 
  • Internal Change management 
  • Legacy computer / IT systems compatibility
  • Lack of consistent/complete product information
  • Complex product categories

 

  • Centralized and standardized product information, including visual media
  • Channel integration (social, site, store) 
  • Logistics & fulfillment concerns, including multiple stores/warehouses/distribution centers
  • Returns management and warranties
technology partners of Absolunet

Technology Partners

From omnichannel commerce to punchout, automation and more, discover Valtech_Absolunet's best of breed partners and how they work together. 

View All Partners

Downloads

  • White Paper

    WCAG Accessibility Compliance Guide

    A practical, layperson’s guide to web accessibility compliance in the United States, Canada, the European Union and the United Kingdom.

  • White Paper

    The ROI of Composable Commerce

    +43% in website speed? Yes, please. Including an example of a retailer excelling with this technology.

  • Case Study

    The Structube Power Move

    How this award-winning furniture retailer continues to upgrade the customer experience.

  • White Paper

    6 Strategies High Performing Retailers Can Use This Holiday Season

    Retailers: if your holiday strategy is all about rebates and discounts, read this, thank us later.

  • White Paper

    The End of Sporting Goods Retail as We Know It

    How sporting goods brands and retailers are embracing digital disruption.

  • White Paper

    The Digital Transformation Of Alcohol Retail in Canada

    Insights on eCommerce and the Technology to Meet Changing Consumer Preferences.

  • White Paper

    Cyber Monday Marketing Checklist

    Collaborate to Compete: 6 strategies for brand manufacturers and retailers. 

  • White Paper

    MS Dynamics NAV + Magento

    Industry-focused White Paper Omnichannel Playbook for Retailers Who Use Dynamics 365 / LS NAV / Magento.

  • Case Study

    Kanuk

    How Kanuk, the quintessential French-Canadian parka brand reinvented itself for a younger, global clientele in a highly-competitive landscape.

    Download

  • Case Study

    Bath Depot

    Vertically-integrated manufacturer / distributor / retailer found a niche between big box retailers and high end boutiques.

    Download

  • Case Study

    Structube

    Furniture retailer/designer uses rich content to fuel omnichannel growth.

    Download

  • White Paper

    What is PIM?

    With PIM or Product Information Management systems, business users can manage all of their product content for all of their channels… in one centralized resource.

  • White Paper

    Home Decor x Omnichannel eCommerce

    The Ultimate Guide To Selling Home Decor, Furniture and Housewares in an Omnichannel World.

  • White Paper

    PWA: The Business Case For More Speed Now

    Why faster load times, faster search and quicker turnaround for deployment should be your digital commerce investment priority.

  • Case Study

    Primeau Velo

    A bike retailer uses omnichannel to drive in-store sales.

    Download

  • White Paper

    eCommerce Compliance Checklist

    A practical, layman’s guide to avoiding lawsuits and PR headaches.

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Think.
Build.
Run.
Grow.

Valtech_Absolunet Expertise + Approach

Leverage Valtech_Absolunet’s award-winning Retail experience to bridge the gap between customer habits and expectations, channels, and your vision for an exciting experience that connects with today’s consumers. 

A technologically-sound roadmap that makes business sense, in the hands of a partner that can help you integrate, run and manage your omnichannel strategy and execution.