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Salesforce

Customer Experience Management on an Enterprise Scale

Connect with your customers and build lasting relationships across sales, customer service, marketing and more.

Salesforce B2B Commerce Cloud is a highly scalable, tech stack friendly solution that provides quadrant-leading features and functionality that measurably impact conversion, loyalty and revenue.

B2B Experience

  • America's Most-recognized Children's Apparel Brand

    Accelerates new product time to market by centralizing product content and media.

  • DCNE

    Crowned the "Amazon of HVAC" by trade publication, digital revenue doubled in 12 months.

  • MTD

    Iconic outdoor power equipment brand with a global footprint centralized product content.

  • World's 2nd Biggest Brewer

    Serves thousands of merchants' promotional needs with a streamlined digital content library. 

  • Major Distributor Distributor of Safety Equipment

    Significantly increased transaction volume and value in 12 month rollout.

  • TEC

    Largest private Carrier distributor doubles digital revenue annually.

  • Cardone

    White label manufacturer with 43k SKUs does direct with own eCommerce channel.

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Salesforce Practice

      • Account hierarchies
      • Custom product catalogs
      • Contracted pricing
      • Personalized communications
      • Support for large orders
      • Flexible shipping dates and locations
      • Multiple invoicing payment options
      • Fully integrable with PIM, ERP and other systems
  • Salesforce lightning is the framework that enables people and organizations to accelerate their digital adaptation by reducing development times and IT dependence.  Faster, agile, flexible and business-user friendly, Salesforce Lightning is indeed the future of Salesforce.
      • Sales - Sales Cloud 360
      • Service - CRM Service Cloud
      • Marketing - Marketing Cloud 
      • Commerce - SFCC, Lightning
      • Engagement - Heroku 
      • CRM - Salesforce
      • Analytics - Tableau
      • Customer activity visualization across channels
      • Unified view of customer data from sales, marketing, and service
      • Integrated funnel and commerce analytics tools and reporting
      • Integrated CRM Solution
      • Customer self-service framework
      • Storefront Design Tools
      • Product Visualization
      • Product Catalog
      • Content Management
      • Product Search and Filtering
      • Checkout ProcessShipping Options
      • Multi-Channel Support for B2B
      • Customization
      • Simplified User Management
      • Reporting / Analytics
      • Admin Access Rights
      • Test-to-Product Migration
      • Cloud scalability

Downloads

  • White Paper

    Car Parts & eCommerce

    Profitable Omnichannel Strategies for B2B, B2C & D2C Merchants in the Automotive Aftermarket

  • White Paper

    How Distributors Can Survive the Digital Shift

    A SWOT Analysis to Help Distributors and Wholesalers Understand eCommerce.

  • White Paper

    eCommerce Replatforming Guide for Infor Users

    A high-level guide for navigating your replatforming questions and concerns.

  • White Paper

    HVAC & eCommerce

    How Mobile and Digital Are Redefining Customer Expectations.

  • White Paper

    Enterprise B2B eCommerce Starter Guide

    This starter guide covers the elements that B2B Enterprises need to include in any “phase one” eCommerce project.

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