Customer Experience Management on an Enterprise Scale
Connect with your customers and build lasting relationships across sales, customer service, marketing and more.
Salesforce B2B Commerce Cloud is a highly scalable, tech stack friendly solution that provides quadrant-leading features and functionality that measurably impact conversion, loyalty and revenue.
- Account hierarchies
- Custom product catalogs
- Contracted pricing
- Personalized communications
- Support for large orders
- Flexible shipping dates and locations
- Multiple invoicing payment options
- Fully integrable with PIM, ERP and other systems
Salesforce lightning is the framework that enables people and organizations to accelerate their digital adaptation by reducing development times and IT dependence. Faster, agile, flexible and business-user friendly, Salesforce Lightning is indeed the future of Salesforce.
- Sales - Sales Cloud 360
- Service - CRM Service Cloud
- Marketing - Marketing Cloud
- Commerce - SFCC, Lightning
- Engagement - Heroku
- CRM - Salesforce
- Analytics - Tableau
- Customer activity visualization across channels
- Unified view of customer data from sales, marketing, and service
- Integrated funnel and commerce analytics tools and reporting
- Integrated CRM Solution
- Customer self-service framework
- Storefront Design Tools
- Product Visualization
- Product Catalog
- Content Management
- Product Search and Filtering
- Checkout ProcessShipping Options
- Multi-Channel Support for B2B
- Simplified User Management
- Reporting / Analytics
- Admin Access Rights
- Test-to-Product Migration
- Cloud scalability
Car Parts & eCommerce
Profitable Omnichannel Strategies for B2B, B2C & D2C Merchants in the Automotive Aftermarket
How Distributors Can Survive the Digital Shift
A SWOT Analysis to Help Distributors and Wholesalers Understand eCommerce.
eCommerce Replatforming Guide for Infor Users
A high-level guide for navigating your replatforming questions and concerns.
HVAC & eCommerce
How Mobile and Digital Are Redefining Customer Expectations.
Enterprise B2B eCommerce Starter Guide
This starter guide covers the elements that B2B Enterprises need to include in any “phase one” eCommerce project.
HVAC + Plumbing
The Do’s and Don’ts of PIM ProjectsVision: Remember that PIM platform selection is an important decision but PIM readiness is equally important. Beyond ...
Systems + Technology
The 8 Things Your B2B eCommerce Platform Should DoHere are 8 important dynamics for picking the right B2B platform: 1. Tight ERP Integration In B2B, customer-specific pricing ...
Adobe and Optimizely Lead Gartner’s Magic Quadrant for DXPGartner’s 2021 Magic Quadrant for Digital Experience Platforms (DXP) measures 16 DXP vendors by their “completeness of ...
New Salesforce & Absolunet Partnership Offers Experience Management at Enterprise ScaleWednesday, July 7th, 2021 – Absolunet has partnered with Salesforce, a world-leading solution used by over 150,000 ...
Electrical Distributors: Get Your Product Information Under ControlBiggest risk for your product information: shadow repositories As this product information continuously gets created and ...