Customer Experience Management on an Enterprise Scale
Connect with your customers and build lasting relationships across sales, customer service, marketing and more.
Salesforce B2B Commerce Cloud is a highly scalable, tech stack friendly solution that provides quadrant-leading features and functionality that measurably impact conversion, loyalty and revenue.
- Account hierarchies
- Custom product catalogs
- Contracted pricing
- Personalized communications
- Support for large orders
- Flexible shipping dates and locations
- Multiple invoicing payment options
- Fully integrable with PIM, ERP and other systems
Salesforce lightning is the framework that enables people and organizations to accelerate their digital adaptation by reducing development times and IT dependence. Faster, agile, flexible and business-user friendly, Salesforce Lightning is indeed the future of Salesforce.
- Sales - Sales Cloud 360
- Service - CRM Service Cloud
- Marketing - Marketing Cloud
- Commerce - SFCC, Lightning
- Engagement - Heroku
- CRM - Salesforce
- Analytics - Tableau
- Customer activity visualization across channels
- Unified view of customer data from sales, marketing, and service
- Integrated funnel and commerce analytics tools and reporting
- Integrated CRM Solution
- Customer self-service framework
- Storefront Design Tools
- Product Visualization
- Product Catalog
- Content Management
- Product Search and Filtering
- Checkout ProcessShipping Options
- Multi-Channel Support for B2B
- Simplified User Management
- Reporting / Analytics
- Admin Access Rights
- Test-to-Product Migration
- Cloud scalability
Car Parts & eCommerce
Profitable Omnichannel Strategies for B2B, B2C & D2C Merchants in the Automotive Aftermarket
How Distributors Can Survive the Digital Shift
A SWOT Analysis to Help Distributors and Wholesalers Understand eCommerce.
eCommerce Replatforming Guide for Infor Users
A high-level guide for navigating your replatforming questions and concerns.
HVAC & eCommerce
How Mobile and Digital Are Redefining Customer Expectations.
Enterprise B2B eCommerce Starter Guide
This starter guide covers the elements that B2B Enterprises need to include in any “phase one” eCommerce project.
HVAC + Plumbing
6 Signs Your Current HVAC Website is Costing You SalesNon-transactional site: Customers want to make a purchase. But if the website is not transactional, at best this slows down ...
Adobe and Optimizely Lead Gartner’s Magic Quadrant for DXPGartner’s 2021 Magic Quadrant for Digital Experience Platforms (DXP) measures 16 DXP vendors by their “completeness of ...
HVAC Distributors: Projecting Online RevenueHVAC distributors are providing an increasingly compelling digital experience. The industry average is miles ahead of where ...
New Salesforce & Absolunet Partnership Offers Experience Management at Enterprise ScaleWednesday, July 7th, 2021 – Absolunet has partnered with Salesforce, a world-leading solution used by over 150,000 ...
Distributors Facing Major Supply Chain DisruptionsAcross industries, distributors are facing major stressors from their manufacturers: General product unavailability, with ...