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People in conference

Salesforce

Customer Experience Management on an Enterprise Scale

Connect with your customers and build lasting relationships across sales, customer service, marketing and more.

Salesforce B2B Commerce Cloud is a highly scalable, tech stack friendly solution that provides quadrant-leading features and functionality that measurably impact conversion, loyalty and revenue.

B2B Experience

  • World's 2nd Biggest Brewer

    Serves thousands of merchants' promotional needs with a streamlined digital content library. 

  • TEC

    Largest private Carrier distributor doubles digital revenue annually.

  • America's Most-recognized Children's Apparel Brand

    Accelerates new product time to market by centralizing product content and media.

  • Major Distributor Distributor of Safety Equipment

    Significantly increased transaction volume and value in 12 month rollout.

  • DCNE

    Crowned the "Amazon of HVAC" by trade publication, digital revenue doubled in 12 months.

  • MTD

    Iconic outdoor power equipment brand with a global footprint centralized product content.

  • Cardone

    White label manufacturer with 43k SKUs does direct with own eCommerce channel.

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Salesforce Practice

      • Account hierarchies
      • Custom product catalogs
      • Contracted pricing
      • Personalized communications
      • Support for large orders
      • Flexible shipping dates and locations
      • Multiple invoicing payment options
      • Fully integrable with PIM, ERP and other systems
  • Salesforce lightning is the framework that enables people and organizations to accelerate their digital adaptation by reducing development times and IT dependence.  Faster, agile, flexible and business-user friendly, Salesforce Lightning is indeed the future of Salesforce.
      • Sales - Sales Cloud 360
      • Service - CRM Service Cloud
      • Marketing - Marketing Cloud 
      • Commerce - SFCC, Lightning
      • Engagement - Heroku 
      • CRM - Salesforce
      • Analytics - Tableau
      • Customer activity visualization across channels
      • Unified view of customer data from sales, marketing, and service
      • Integrated funnel and commerce analytics tools and reporting
      • Integrated CRM Solution
      • Customer self-service framework
      • Storefront Design Tools
      • Product Visualization
      • Product Catalog
      • Content Management
      • Product Search and Filtering
      • Checkout ProcessShipping Options
      • Multi-Channel Support for B2B
      • Customization
      • Simplified User Management
      • Reporting / Analytics
      • Admin Access Rights
      • Test-to-Product Migration
      • Cloud scalability

Downloads

  • White Paper

    Car Parts & eCommerce

    Profitable Omnichannel Strategies for B2B, B2C & D2C Merchants in the Automotive Aftermarket

  • White Paper

    How Distributors Can Survive the Digital Shift

    A SWOT Analysis to Help Distributors and Wholesalers Understand eCommerce.

  • White Paper

    eCommerce Replatforming Guide for Infor Users

    A high-level guide for navigating your replatforming questions and concerns.

  • White Paper

    HVAC & eCommerce

    How Mobile and Digital Are Redefining Customer Expectations.

  • White Paper

    Enterprise B2B eCommerce Starter Guide

    This starter guide covers the elements that B2B Enterprises need to include in any “phase one” eCommerce project.

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